Thank you for choosing TruckVA Dispatch Services, LLC (“Company,” “we,” “us,” or “our”). We value your trust and are committed to safeguarding your personal information and your right to privacy. We take your privacy seriously. This privacy policy is designed to help you understand what information we collect and how we use it. This privacy policy applies to all information collected through our website (www.truckva.com) and any related services provided by TruckVA. Please carefully read this privacy policy to make informed decisions about sharing your personal information with us.
1. Information We Collect
a. Personal Information You Share:
We only collect the information you voluntarily provide to us, including but not limited to your name, address, contact information, and any other details necessary for our services.
b. Information Collected Automatically:
We automatically gather certain information when you visit, use, or navigate our Services. While this information does not reveal your specific identity (such as your name or contact information), it may include device and usage details, such as your IP address, browser, device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical data. This information is primarily used to maintain the security and operation of our Services, as well as for our internal analytics and reporting purposes. We also collect data through the use of cookies and similar technologies.
2. How We Use Your Information
We use the personal information we collect for various business purposes, including but not limited to:
a. Account Creation and Login Process:
To facilitate account creation and secure login processes.
b. Marketing and Promotional Communications:
To send you marketing and promotional materials, with your consent where required by applicable law.
c. Order Management:
To process and manage your orders effectively.
d. Request Feedback:
To seek and analyze feedback to improve our services.
3. We do not share your Personal information
At TruckVA, your privacy is of utmost importance to us. We are committed to safeguarding your personal information and maintaining the trust you place in us. We want you to know that we do not share your personal information with third parties. Whether you provide us with your name, contact details, or any other personal data, rest assured that it will be used solely for the purpose it was collected and will not be disclosed to external entities without your explicit consent. For further details on how we handle your personal information, please email us at security@truckva.com
4- Consumer Opt-In for Marketing Communications:
By using our services, you have the option to opt in to receive marketing and promotional communications from TruckVA Dispatch Services, LLC. When you opt in, you agree to receive messages from us, which may include, but are not limited to, text messages, newsletters, updates, special offers, and other marketing materials.
How to Opt-In:
You can opt in to receive marketing communications during the account creation process, through your account settings, or by following the instructions provided in our communications.
Changing Your Opt-In Preferences:
You have the flexibility to change your opt-in preferences at any time. You can do this by adjusting your communication preferences within your account settings or by using the opt-out mechanism provided in our marketing communications.
Opting Out:
If you no longer wish to receive marketing and promotional communications from us, you can opt out by following the unsubscribe instructions included in our emails and text messages or by contacting us directly at ronald@truckva.com. Please note that even if you opt out of marketing communications, you may still receive transactional communications related to your account or our services.
Your Choice Matters:
Your choice to opt in or out of marketing communications is respected and upheld. We believe in transparent and straightforward communication, and we aim to provide you with the information and choices you need to tailor your experience with TruckVA Dispatch Services, LLC to your preferences.
Please note that opting in or out of marketing communications may not affect our ability to send you essential service-related messages or comply with applicable laws and regulations.
4. Do We Use Cookies and Other Tracking Technologies?
We may utilize cookies and similar tracking technologies to access or store information. You can manage your cookie preferences through our Cookie Policy.
5. How Long Is Your Information Kept?
We retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless otherwise required by law. Typically, we retain your information for one year.
6. Is Your Information Safe with Us?
We have implemented the necessary technical and organizational security measures designed to protect the security of any personal information we process. However, it is crucial to access our services within a secure environment.
7. What Are Your Privacy Rights?
You have the right to review, change, or terminate your account at any time. If you have any concerns or requests regarding your personal information, please contact us at security@truckva.com.
8. Third-Party Services:
We may use third-party services on our website, such as payment processors or analytics tools. Please be aware that these services may collect user data and have their own privacy policies. We encourage you to review these policies.
9. Children’s Privacy:
Our services are not intended for children under a certain age (e.g., under 13). We do not knowingly collect or use information from children.
10. International Data Transfer:
We may transfer data internationally. By using our services, you consent to the transfer of your data to other countries where it may be processed.
11. Data Breach Notification:
We have procedures in place to handle data breaches. If a breach occurs, we will notify affected individuals as required by law.
12. Data Subject Rights:
You have certain rights regarding your data, including the right to access, rectify, or delete your personal information. To exercise these rights, please contact us at security@truckva.com.
13. Contact Information:
If you have any questions or concerns about this privacy policy or our data practices, please contact us at security@truckva.com.
14. How to Opt-Out:
If you receive marketing emails or wish to manage your cookie preferences, please follow the instructions provided in our Cookie Policy.
15. Policy Updates:
We update this policy as necessary to stay compliant with relevant laws and to improve our privacy practices. Any updates will be posted on our website and will reflect the effective date of the revised policy.
Thank you for choosing TruckVA Dispatch Services, LLC. Your privacy is important to us, and we are committed to protecting it.